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Frequently Asked Questions
V-Ride is a modern self-drive and rent-a-car service that lets you rent vehicles easily through our mobile app — anytime, anywhere.
Currently, V-Ride operates in Lahore, and we'll be expanding to other major cities soon.
Simply download the V-Ride app, create your account, select your vehicle, choose the date and time, and confirm your booking.
We offer a range of cars — from economy sedans and hatchbacks to premium SUVs and luxury vehicles.
Payments can be made via credit/debit card, bank transfer, or cash at the time of vehicle pickup.
Yes, you can cancel or reschedule your booking through the app before your trip starts (cancellation fees may apply).
Yes, a refundable security deposit is required at the time of booking. The amount depends on the type of vehicle.
• You must be at least 18 years old
• Have a valid CNIC and driving license
• Provide security deposit and contact details
• Have a valid CNIC and driving license
• Provide security deposit and contact details
Yes you can book with driver only because driver is responsible for any loss
You can pick up your booked vehicle from our nearest station (subject to availability).
A late return fee will be charged per hour after the scheduled return time.
Yes, you can extend your rental from the app before your booking ends (subject to vehicle availability).
No, all V-Ride vehicles are nor insured but verified vehicles are insured and covered under comprehensive insurance policies.
Contact our 24/7 support team immediately through the app or call our helpline — we'll guide you and send roadside assistance.
We take your privacy seriously — your data is encrypted and never shared with third parties.
Download the V-Ride app, sign up with your phone number or email, verify your account, and you're good to go!
No. Bookings must be made from the verified account of the person who will be driving.
You can reach us through the helpline or email at carsvride@gmail.com